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Why Progress Training Systems are the BEST

Research has shown that effective behavioural change occurs over time with good on-the-job coaching and support. At Progress we work hard to create clarity of role and purpose, to define and impart skills through practical and memorable systems, and to ensure a lasting legacy that continues to achieve results long after we have left.

Our programs are driven wherever possible through your own managers, supervisors and team leaders, using spaced repetition, coaching, and as much internal expertise as possible to ensure seamlessness and cultural integrity.

We use only the BEST training programs

At Progress Training Systems we undertake extensive briefings and orientation activities with clients to ensure we understand your corporate culture, terminology and procedures. We conduct diagnostic evaluations to enable us, in partnership with you, to tailor and customise the selected program to suit your organisation’s style, services and other development activities. Progress provides clients with a range of innovative delivery options to compliment our skills development and behavioural change programs.

Progress provides a range of the BEST Training Programs.

Simply click on the link to download the PDF program outline

Progress further…

One on One Coaching

The Progress team can assist you and your team leaders, line managers, sales managers and senior managers with customised
1:1 private coaching sessions. We specialise in:

  • Sales coaching to s-t-r-e-t-c-h your team even further
  • Telemarketing coaching for cold calling, follow up calls and customer relations management
  • Developing new and emerging leaders in both mainstream and contact centre environments
  • Working with your training team to improve their facilitation and training skills

Professional Speaking

Janelle Nisbet regularly speaks at Industry Conferences, Business Sales and Service Conferences and as a guest speaker at women’s networking and leadership events.

Janelle designs and delivers sessions focusing on “people” topics.
Current topics include:

  • Would I like to be managed by me today?
  • Turning Prize Fighters into Prize Winning Teams
  • Are you a customer service saint or sinner?
  • Keeping your star performers
  • S-T-R-E-T-C-H-I-N-G for new PB’s (Personal Best’s)
  • You are the KEY

Consulting in People

The Progress team is a highly experienced, well-equipped, cohesive team who combine their successful industry experience and expertise to work with clients in selected business areas.

Call today to discover how we can help you and your organisation Progress further: +61 2 9527 2280