Progress further…

One on One Coaching

The Progress team can assist you and your team leaders, line managers, sales managers and senior managers with customised
1:1 private coaching sessions. We specialise in:

• Sales coaching to s-t-r-e-t-c-h your team even further
• Telemarketing coaching for cold calling, follow up calls and customer relations management
• Developing new and emerging leaders in both mainstream and contact centre environments
• Working with your training team to improve their facilitation and training skills

Professional Speaking

Janelle Nisbet regularly speaks at Industry Conferences, Business Sales and Service Conferences and as a guest speaker at women’s networking and leadership events.

Janelle designs and delivers sessions focusing on “people” topics.
Current topics include:

• Would I like to be managed by me today?
• Turning Prize Fighters into Prize Winning Teams
• Are you a customer service saint or sinner?
• Keeping your star performers
• S-T-R-E-T-C-H-I-N-G for new PB’s (Personal Best’s)
• You are the KEY

Consulting in People

The Progress team is a highly experienced, well-equipped, cohesive team who combine their successful industry experience and expertise to work with clients in selected business areas.

Call today to discover how we can help you and your organisation Progress further: 0411 358 333